Delivery & Payment

Last updated: 13 October 2026

LILAT Flowers offers online ordering and delivery of fresh flower bouquets and floral arrangements throughout Tbilisi.

The locations of our four shops help us process orders quickly and provide convenient service to customers.

Main delivery terms:

• Delivery in Tbilisi: from 60 minutes
• Delivery charge in Tbilisi: GEL 15
• Delivery charge in the Tbilisi suburbs: GEL 40
• Delivery charge in Rustavi: GEL 25
• Delivery charge in Mtskheta: GEL 50
• Service area: all administrative districts of Tbilisi, Rustavi and Mtskheta
• Placing an order: from Georgia and from abroad
• Advance orders: for an available date and time
• Payment: by the methods presented on the website

1. How long does flower delivery in Tbilisi take?

At LILAT Flowers, flowers can be delivered from 60 minutes after the order is confirmed.

The delivery time depends on:

• the time the order is confirmed;
• the recipient's location;
• the availability of the selected bouquet;
• the time needed to prepare the arrangement;
• traffic and other circumstances.

Delivery from 60 minutes is an option for fast service, not a guarantee that every order will be delivered within exactly 60 minutes. If an order requires additional time, an administrator will provide the customer with the relevant information.

2. How much does flower delivery cost?

Standard delivery charges: Tbilisi — GEL 15; Tbilisi suburbs — GEL 40; Rustavi — GEL 25; Mtskheta — GEL 50.

This rate applies within the administrative boundaries of Tbilisi under standard delivery conditions.

LILAT Flowers serves all administrative districts of Tbilisi:

• Vake;
• Saburtalo;
• Mtatsminda;
• Krtsanisi;
• Isani;
• Samgori;
• Chughureti;
• Didube;
• Nadzaladevi;
• Gldani.

Delivery is available to various neighbourhoods of Tbilisi, including Vera, Sololaki, Avlabari, Ortachala, Varketili, Dighomi, Didi Dighomi, Temqa, Mukhiani and other residential areas.

Delivery to Rustavi — GEL 25. Delivery to Mtskheta — GEL 50.

The specific delivery time for Rustavi and Mtskheta will be confirmed when the order is placed or by agreement with an administrator. The option of delivery from 60 minutes in Tbilisi does not automatically extend to these cities. Any non-standard service and its additional cost will be communicated to and agreed with the customer before the order is finally confirmed.

3. Is same-day flower delivery possible?

Yes. Same-day flower delivery is possible, taking into account the time the order is confirmed, product availability and the recipient's address. If you want urgent delivery, select the earliest available time when placing the order.

4. Can I place an order in advance?

Yes. You can select a delivery date and an available time in advance. This is especially convenient for birthdays, anniversaries, wedding anniversaries and other important occasions.

When placing the order, provide the recipient's details, the delivery address and the preferred date. If the selected time is unavailable, an administrator will offer you an alternative.

5. How do I order flowers online?

1. Visit www.lilatflowers.ge.
2. Choose the bouquet or gift you want.
3. Add the product to the cart.
4. Enter the recipient's name, phone number and delivery address.
5. Choose the delivery date and time.
6. If you wish, add a greeting card or a comment.
7. Check the order total.
8. Choose a payment method and confirm the order.

6. Can I order flowers from abroad?

Yes. You can order flowers from any country in the world and send them to a loved one in Georgia within the LILAT Flowers service area.

To place an order, all you need is internet access, the recipient's contact details and an available means of payment. The possibility of international payment depends on the terms of the customer's bank and of the relevant payment system.

7. What if I do not know the recipient's address?

If you have the recipient's contact number, an administrator will, where possible, help you confirm the address. To do so, contact LILAT Flowers before placing the order.

An administrator may communicate with the recipient to clarify the details needed for delivery. Please note that confirming the address may take additional time.

8. What if the recipient is not there?

If the courier is unable to deliver the order, an administrator will try to contact the recipient or the person who placed the order.

The following may be agreed:

• a new delivery time;
• an alternative address;
• repeat delivery;
• another available way of receiving the order.

Any additional cost of repeat delivery will be communicated to the customer in advance.

9. Can I receive a photo of the bouquet before it is sent?

Yes. When placing the order, write in the comments: “Please send me a photo of the bouquet before delivery.”

An administrator will send you a photo of the finished bouquet before it is sent. If, after receiving the photo, you would like to discuss changes, the relevant conditions, timing and any additional cost will be agreed individually.

10. Anonymous delivery and greeting card

At LILAT Flowers, you can send flowers anonymously. To do so, write “Anonymous delivery” in the order comments.

The recipient will not be given any information about the sender's identity, except in cases provided for by law. You can also attach a greeting card with a personal message to the order.

11. Payment methods

Payment methods on the LILAT Flowers website may include:

• Visa;
• Mastercard;
• Apple Pay;
• Google Pay;
• PayPal;
• bank transfer.

The specific methods depend on technical availability and are shown at the checkout stage. In the case of a bank transfer, confirmation that the funds have been received may be required before the order is processed.

Before confirming payment, the customer sees the full cost of the products, delivery and any additional services.

12. Can I collect my order from a shop?

By prior agreement, the ordered products can be arranged for collection from the relevant shop. The time for preparing the order and collecting it in person is confirmed with an administrator.

13. LILAT Flowers shops in Tbilisi

East Point: 2 Aleksandre Tvalchrelidze Street, Tbilisi; daily, 10:00–22:00.

City Mall Gldani: 1 Ilia Vekua Street, Tbilisi; daily, 10:00–22:00.

Marjanishvili: 7 Egnate Ninoshvili Street, Tbilisi; daily, 10:00–22:00.

Tbilisi International Airport: daily, 24 hours.

All four shops are open seven days a week. Shop opening hours and the available delivery time for a specific order may differ.

14. Contact us

LILAT Flowers — service provider: Individual Entrepreneur Miriam Khutsishvili, identification number 01005033968; legal address: 7 Egnate Ninoshvili Street, Tbilisi.

Telephone: +995 599 108 071; email: info@lilatflowers.ge; website: www.lilatflowers.ge.

Choose the bouquet you want and place your order online.

LILAT — for unforgettable impressions.